Shipping policy

Shipping Policy

Order Processing

Orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).
Once your order is dispatched, you’ll receive a confirmation email with tracking details where available.

Shipping Locations

We currently ship to:

United Kingdom
United States
Selected international destinations (availability shown at checkout)

If your country isn’t listed, feel free to get in touch.

Shipping Times

United Kingdom

Standard Shipping: 2–4 business days

United States

Standard Shipping: 5–10 business days

International

Standard Shipping: 7–14 business days

Shipping times are estimates and may vary due to customs or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size.

We may offer free shipping promotions from time to time.

Customs, Duties & Taxes

For international orders, you may be responsible for import duties or taxes once your order arrives in your country.
These charges are not included in our prices or shipping fees.

Delays

While we aim to deliver within the estimated timeframes, delays can occasionally happen due to:

Courier issues
Customs processing
High seasonal demand

We appreciate your patience if this occurs.

Lost or Damaged Orders

If your order arrives damaged or hasn’t arrived within a reasonable timeframe, please contact us at:

cv.pro.help@gmail.com

Include your order number and we’ll sort it quickly.

Incorrect Address

Please make sure your shipping address is correct at checkout.
We can’t guarantee changes once an order has been processed.

Contact

If you have any questions about shipping, contact us at: